Privacy Policy

1. Introduction

This Privacy Policy explains how Phlo Copy Agency, operated by Aj Francia ("we," "us," or "our"), collects, uses, and protects personal information when you visit our website, submit forms, or communicate with us.

By using our website or services, you agree to the collection and use of information as described in this policy.

2. Information We Collect

We may collect the following information when you visit our website or submit a form:

• Name
• Email address
• Phone number
• Business or inquiry details
• Any information you voluntarily provide through forms or communications

3. How We Use Your Information

We use the information collected to:

• Respond to inquiries and requests
• Provide services and onboarding information
• Send service-related communications such as appointment reminders, confirmations, and updates
• Send marketing or promotional messages only if you have explicitly opted in
• Improve our website, services, and communications

4. SMS Communications

If you provide your phone number and explicitly opt in, you may receive SMS messages from phlocopyagency (operating as Phlo Copy Agency), operated by Aj Francia, including messages sent from +1 844-942-2512.

SMS messages are used solely for service-related communications, including responses to inquiries, onboarding information, appointment reminders, and account or project updates.

• Message frequency may vary. Message and data rates may apply.
• You may opt out at any time by replying STOP.
• For assistance or additional information, reply HELP.
• Consent to receive SMS messages is not a condition of any purchase.

5. Data Use & Third-Party Processing

We use personal information solely to operate and deliver our services. Information may be processed by trusted service providers (such as CRM platforms, email and SMS delivery services, analytics tools, and website hosting providers) only for operational and service-delivery purposes.

We do not sell, rent, share, or distribute personal information or phone numbers to affiliates, partners, or third parties for their own marketing or promotional use.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.

7. Your Rights

You may:

• Request access to your personal information
• Request correction or deletion of your information
• Opt out of service-related SMS communications at any time

To exercise these rights, contact us using the information below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Information

If you have questions about this Privacy Policy or how your information is handled, you may contact us at: